Aligning WalkMe with SAP Signavio and SAP Build Work Zone

SAP Signavio, WalkMe, and SAP Build Work Zone may converge on the user's screen, but they sit in different governance regimes and serve different constituencies. SAP Signavio is governed by the process owner community and answers the question “What should happen?” SAP Build Work Zone is governed by IT operations and answers the question “How does the user reach the screen where it happens?” WalkMe is governed by the WalkMe content manager and the same process owner community jointly, and it answers the question “How is the work performed once the user is there?” Alignment among the three is a structural commitment expressed on the data spine. The figure below shows the three-way alignment as a single binding layer. Each tool publishes its responsibilities into the data spine using the same stable identifiers. SAP Signavio publishes Process_ID, Activity_ID, variant, role, and control intent. SAP Build Work Zone publishes the role-based tile assignments and the SAP Fiori app launches associated with them. WalkMe publishes the WALKME_ASSET_BINDING records that scope guidance to those same identifiers. None of the three writes into the others; all three write into the data spine, and t...